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Definition of channel

A medium for transferring information. Depending on its type, a communications channel can carry information (data, sound, and/or video) in either analog or digital form. A communications channel can be a physical link, such as the cable connecting two stations in a network, or it can consist of some electromagnetic transmission on one or more frequencies within a bandwidth in the electromagnetic spectrum, as in radio and television, or in optical, microwave, or voice-grade communication.

Computer Science

Other definitions of channel

A path through which information passes between two computers or devices. It can refer to the physical medium (such as wires) or to a set of properties that distinguishes one channel from another.

Computer Science

A drop-down list from which users can select the method of distribution (for a campaign activity), or the method of how a customer’s case will be handled (for an entitlement).

Computer Science

The distribution method used for a campaign activity in a marketing campaign.

Computer Science

A path enabling one inbound or outbound call. Calling channels are a means of having concurrent calls on PBX.

Computer Science