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Definition of Help Desk

The role group that gives users the permissions to reset passwords for users and manage settings on the Options page for users’ Outlook Live account. To help troubleshoot user issues, members can also view, but not modify, all mailboxes, public groups, and external contacts in the organization.

Computer Science

Other definitions of Help Desk

An individual or team of support professionals that provide technical assistance for an organization’s network, hardware devices, and software.

Computer Science